Last Updated: August 05, 2026
Thank you for shopping with HerboEarth. This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order on our website, you agree to the terms outlined below.
All orders are processed within 1–3 business days after payment confirmation or order verification.
Orders placed on weekends or public holidays will be processed on the next business day.
HerboEarth ships to selected domestic and international destinations.
If your location is unavailable during checkout, please contact us before placing your order.
Estimated delivery times are:
Delivery times are estimates only and may vary due to courier delays, customs clearance, weather conditions, or other unforeseen circumstances.
Shipping charges are calculated during checkout based on your delivery location, shipping method, and order size.
Any applicable shipping fees will be displayed before you complete your purchase.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available), allowing you to monitor the status of your shipment.
While we make every effort to deliver orders on time, delays may occur due to circumstances beyond our control, including:
HerboEarth is not responsible for delays caused by third-party shipping providers.
Customers are responsible for providing accurate shipping information when placing an order.
If an incorrect or incomplete address is provided, delivery delays or additional shipping charges may apply.
Please contact us immediately if you need to update your shipping details after placing an order.
If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery.
We will work with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.
For international orders, customs duties, import taxes, or other local fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer unless otherwise stated.
If a delivery cannot be completed because of an incorrect address, repeated failed delivery attempts, or refusal to accept the package, the customer may be responsible for any additional shipping or redelivery charges.
